Refund Policy
Last Updated: 22/02/2026
Thank you for purchasing from IntroProcess. We aim to provide clear expectations and a fair experience for all customers. Please read this Refund Policy carefully before making a purchase.
1. Nature of the Product
The 30-Day Promotion Identity Reset is a digital product consisting of:
A downloadable ebook (PDF format)
A 30-day guided email sequence delivered automatically after purchase
Because this product is delivered digitally and access is granted immediately, special refund conditions apply.
2. 7-Day Satisfaction Guarantee
We offer a 7-day satisfaction guarantee from the date of purchase.
If you feel the program is not suitable for you, you may request a refund within 7 days of your purchase date.
To request a refund, you must contact us at:📧 admin@introprocess.com within the 7-day refund window.
3. Eligibility for Refund
Refunds may be granted if:
The request is made within 7 days of purchase, and You provide the purchase email or transaction details, and You have made a genuine attempt to review or access the material.
Our goal is customer satisfaction, and requests are reviewed fairly and reasonably.
4. Non-Eligible Refund SituationsRefunds may not be granted in the following cases:
Requests made after the 7-day period
Failure to access emails due to incorrect email address entered during checkout
Failure to check spam/promotions folders
Change of mind after significant use of the material
Attempts to misuse or abuse the refund policy
Unauthorized sharing or redistribution of program content
5. Digital Delivery Acknowledgment
By purchasing this product, you acknowledge that:
The ebook is delivered immediately after payment.
Automated emails begin after purchase.
No physical product is shipped.
You agree that digital delivery constitutes fulfillment of the purchase.
6. Technical Issues
If you experience technical problems such as:
Not receiving download links
Not receiving program emails
Access issues
please contact support within 7 days, and we will work promptly to resolve the issue. Most delivery issues are resolved quickly once support is contacted.
7. Refund Processing
If a refund is approved:
The refund will be processed to the original payment method.
Processing time typically ranges from 5–10 business days, depending on your bank or payment provider.
8. Policy Abuse
We reserve the right to refuse refunds in cases of suspected abuse, repeated refund requests, or misuse of digital content.
9. Contact Information
For refund requests or support inquiries, please contact:
IntroProcess
Kolkata, West Bengal, India
📧 admin@introprocess.com
10. Policy Updates
We may update this Refund Policy at any time. Updates will be reflected on this page with a revised “Last Updated” date.
