Terms & Conditions

Last Updated: 22/02/2026

Welcome to IntroProcess (“Company,” “we,” “our,” or “us”).These Terms & Conditions govern your use of our website and the purchase of our digital products.

By accessing this website or purchasing any product from IntroProcess, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.

1. Company Information

Business Name: IntroProcess
Business Location: Kolkata, West Bengal, India
Support Email: admin@introprocess.com

2. Use of Website

By using this website, you agree that:

You are at least 18 years of age.
You will use this website only for lawful purposes.
You will not attempt to misuse, disrupt, or interfere with website functionality.
You will provide accurate information during purchase.

We reserve the right to restrict access to users who violate these terms.

3. Description of Services

IntroProcess provides digital educational and personal development products, including:

Downloadable ebooks
Guided email-based learning programs
Self-development resources and materials

The 30-Day Promotion Identity Reset is a self-guided digital program delivered via ebook download and automated email sequence. No live coaching, employment services, or job placement services are provided unless explicitly stated.

4. Digital Product Delivery

Upon successful payment:

A download link for the ebook will be sent to the email address provided during checkout.
Automated program emails will begin according to the program schedule.
Delivery is considered completed once the product access email has been sent.
Customers are responsible for providing a correct email address and checking spam/promotions folders.

5. Pricing & Payments

All prices are listed in Indian Rupees (INR) unless otherwise specified.
Payments are processed securely through third-party payment processors such as Razorpay.
We do not store payment card details on our servers.
We reserve the right to change pricing at any time without prior notice.

6. Refunds

Refund eligibility is governed by our Refund Policy, available on this website.

By purchasing, you agree to the terms outlined in the Refund Policy.

7. Intellectual Property Rights

All content provided by IntroProcess, including but not limited to:

ebooks
written materials
emails
graphics
branding frameworks and program content is the intellectual property of IntroProcess and is protected by applicable copyright laws.

You may:

✅ Use the material for personal use only.

You may NOT:
❌ Copy, reproduce, resell, redistribute, or share materials
❌ Upload content publicly or commercially
❌ Claim ownership of program materials

Unauthorized use may result in legal action.

8. No Guaranteed Results

IntroProcess provides educational and informational content only.

We do not guarantee:

promotionssalary increases
employment outcomes
career advancement results
specific personal or professional achievements

Results vary based on individual effort, workplace environment, and external factors beyond our control.

9. User Responsibilities

By purchasing or using our products, you agree that:

You are responsible for implementing the material. You will not misuse or distribute program content. You understand results depend on personal application.

10. Limitation of Liability

To the maximum extent permitted by law, IntroProcess shall not be liable for:

indirect or consequential damages
loss of income or career opportunities
decisions made based on program content
technical delivery delays beyond reasonable control

All products are provided on an “as-is” basis for educational purposes.

11. Third-Party Services

We may use third-party services for:

payment processing
email delivery
website hosting
analytics

We are not responsible for third-party service interruptions or policies.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how your information is collected and used.

13. Account & Email Communication

By purchasing, you consent to receive:

transactional emails
program delivery emails
support communication related to your purchase

You may unsubscribe from non-essential communications where applicable.

14. Modifications to Services or Terms

We reserve the right to:

modify website content
update programs
revise these Terms & Conditions at any time

Updated terms will be posted on this page with a revised date. Continued use of the website indicates acceptance of updated terms.

15. Termination of Access

We reserve the right to terminate or restrict access if:
Terms are violated
Content is misused or redistributed
Fraudulent activity is suspected

16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Kolkata, West Bengal, India.

17. Contact Information
For questions regarding these Terms & Conditions, please contact:

IntroProcess
Kolkata, West Bengal, India
email: admin@introprocess.com